Contact Info

Contact Us
img

Phone:

(888) 469-2380
read more

Refund Policy

Refund Policy

Effective Date: September 28, 2024

Overview

At Stream and Connect Authorized Retailer, we strive to ensure customer satisfaction. If you are not satisfied with our services, we offer a refund policy as follows:

Eligibility for Refunds

  1. Cancellation within 30 Days: If you cancel your service within 30 days of the installation date, you may be eligible for a full refund of your initial payment.
  2. Service Issues: If you experience service interruptions or issues that cannot be resolved, you may be eligible for a refund for the affected period.

Non-Refundable Fees

Please note that installation fees, equipment fees, and any other service charges may be non-refundable, except as required by law.

How to Request a Refund

To request a refund, please contact our customer service team within the eligible timeframe:

We will process your request within 14 business days of receiving it.